Implementation Specialist/Sales Engineer

Job Description

Job Title: Implementation Specialist/Sales Engineer

Location: Remote

Salary: DOE + Benefits + Stock Options

Job Description

gigRonin is looking for a talented Implementation Specialist/Sales Engineer a key technical resource to join our team. In this role, you will lead the charge of disrupting the traditional business model of staffing through awesome technology.

What you will do: 

  • Analyze and understand the client’s business and determine system requirements
  • Effectively execute gigRonin implementation processes and procedures, including API connectivity
  • Assist with developing new product features
  • Collaborate and consult with internal partners to ensure customization across software systems based on clients’ individual needs and specifications
  • Understand and assist with connecting the data flow between gigRonin and various systems and vendors (Cyclr, ATS providers, etc) specific to each client
  • Identify complex data problems and develop, evaluate, design and implement solutions
  • Respond to escalated tickets (Jira) and prioritize issues to internal partners when necessary
  • Coordinate communications and task status with external partners and answer outstanding questions
  • Tackle complex product integration scoping and documentation to support pricing and customer satisfaction
  • Actively participate in client configuration design, build, test and deployment activities

Responsibilities

  • Effective and efficient time management including prioritization of multiple competing objectives
  • Easy to approach and takes direction or feedback well
  • Builds positive rapport amongst internal and external stakeholders
  • Can manage multiple activities and use resources effectively through organization
  • Adapts and learns quickly when facing new problems
  • Isn’t afraid to voice opposing opinions and encourage debate yet understands when to end and move on. “Knows when to hold ‘em knows when to fold ‘em”
  • Seeks constructive feedback from coworkers and is not defensive when discussing shortcomings
  • Understands how important your role is in the organization, and when/how to leverage the rest of organization

Requirements

  • Comfortable in a startup environment means dealing with uncertainty
  • Demonstrated communication and public speaking skills
  • Staffing related ATS/CRM experience is a must
  • Previous industry experience with API’s
  • Knowledge in application development (ASP, .NET, PHP, JSP) is a plus
  • Strong attention to detail
  • You can hold your own with technical troubleshooting
  • You have 1+ years of implementation/sales engineer experience supporting a software solution
  • Staffing SaaS technology sales or HR SaaS technology sales   (Preferred)
  • HR-related B2B technology or products (Required)
  • 4-year degree or equivalent experience preferred
  • Professional personal presentation, even in virtual settings
  • One of our gigRonin company values is maintaining an appropriate work/life balance!  This also includes the ability to work a flexible work schedule when needed.  IE, sometimes late or early on a different coast, or even an occasional weekend (#startuplife).

Ready to join us?
Apply below!